We aim to process and ship all orders within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day. All shipments are carefully packaged to ensure safe delivery. Once your order has been shipped, you will receive a confirmation email with tracking details. Please ensure that the shipping address provided is accurate to avoid delays. If there are any issues with your order, contact our customer support team promptly.
Delivery times vary depending on your location and the shipping option selected during checkout. Standard shipping typically takes 5-7 business days, while expedited shipping options can deliver within 2-3 business days. Please note that these estimates exclude processing times. For remote or international locations, delivery times may be longer. In case of unexpected delays due to weather or carrier issues, we appreciate your understanding and patience.
We are proud to offer international shipping to over 50 countries worldwide. Shipping rates and delivery times depend on your location and the shipping method chosen at checkout. Please note that international orders may be subject to customs duties, taxes, and fees imposed by your country. These charges are the responsibility of the recipient. Ensure to check your local customs regulations before placing an order to avoid unexpected charges or delays.
We want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it within 30 days of receipt for a full refund or exchange, provided it is in its original condition and packaging. Items that are damaged, altered, or show signs of use are not eligible for returns. To initiate a return, please contact our customer support team with your order details. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Exchanges are available for items of equal or lesser value within 30 days of receipt. If you wish to exchange an item, ensure that it is in its original condition, with tags and packaging intact. Start the exchange process by contacting our support team and specifying the new item you would like. If there is a price difference, we will either refund the difference or send a payment request for the additional amount. We process exchanges within 3-5 business days after receiving the original item.
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days and credited to your original payment method. Please note that shipping fees are non-refundable unless the return is due to our error. If you haven't received your refund after the stated time frame, check with your bank or payment provider, as processing times may vary. For any concerns, reach out to our support team.
Welcome to our FAQ section! Below, you will find answers to some of the most common questions about our products, policies, and services. If you don’t see your question here, feel free to contact our customer support team for further assistance.
Once your order is shipped, you will receive an email with a tracking link and details. You can use this link to track the progress of your delivery.
We accept major credit and debit cards, PayPal, and other digital payment options like Apple Pay and Google Pay. Please check the checkout page for all available options.
No, we don’t offer free shipping. For any order shipping rates are calculated based on your location and selected shipping method.
If your order has not yet shipped, we may be able to update the address. Contact our customer support team as soon as possible to request a change.
If an item is out of stock, you can sign up for a notification on the product page to be informed when it becomes available again.
You can reach our customer support team via email, phone, or live chat. Our contact information and operating hours are listed on the “Contact” page.
